Welcome To Our Rental FAQ Page & House Rules
To have a comfortable and enjoyable stay at our private rental homes, please follow our guidelines and Rental Rules below. Any violation of these rules or damage to the property will result in immediate eviction and loss of the Damage Deposit. Please read and follow the rental rules carefully to avoid any inconvenience. Thank you.
Check-In and Checkout Information
✓ Check-in time is at 4:00 PM on your day of arrival. Please do not arrive at the office early in anticipation of making your final payment and getting the keys to your rental. We have specific check out and cleaning times and you will not be able to get into your rentals early due to this - we appologize for any inconvenience.
✓ More information regaurding check in will be provided to you after making your reservation!
✓ Checkout Time is at 10:00 AM. Please ensure you adhere to the departure time as scheduled. Every home must be thoroughly cleaned and inspected before the next guest arrives. We need time to prepare for the next renter.
Rules and FAQs
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If you need to cancel your reservation at any time, the rental agent will try their best to rebook the same time slot with another renter.
In case the agent is unable to rent the same time slot to another renter, the rental deposit will be forfeited.
To rebook the full amount of the original reservation is required. Partial times do not count as full bookings, and there is no refund for partial bookings.
If the agent can rebook the same time slot with another renter, a $100.00 cancellation fee will apply. This fee will be deducted from your credit card and the remainder will be credited back to you.
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The capacity of this home (the number on your confirmation letter) is limited to that number of people. No additional day or night guests are allowed above this maximum number. Violation may result in eviction and/or loss of your damage deposit.
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Our vacation rental homes have a strict no-pet policy. While we love pets, these homes are privately owned, and we respect the owners' wishes. If you're traveling with a pet, there are local boarding options available in the Old Forge and Inlet area. We recommend reaching out to Bed, Bark, and Beyond on Facebook for more information!
Failure to comply with this policy may result in eviction or additional charges. Thank you for your understanding.
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Please respect the owner’s home. Do Not Smoke in or around the house or on porches. You will be charged if a smoke smell is present in the home.
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Each home is privately owned & offers unique amenities. They are all equipped with cooking and eating utensils, and small appliances.
Because we are in such a remote location - sheet and towel companies are hard to come by! Pillows are provided but we ask that each renter bring their own sheets and towels!
Availability of TVs, cable, Smart TVs, radios, WIFI, phone, BBQ grill, washer & dryer, kitchen items, lawn and deck furniture, picnic table, outside fire pits, etc. varies from property to property and is not guaranteed.
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Renters need to provide sheets, towels, blankets, garbage bags, paper products. These items will not be provided at the home.
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In case the rental property is unavailable due to fire, acts of nature, or other conditions, the sole liability of the owner will be refunded of consideration tendered by the renter for the time the property is unavailable.
The information contained herein is subject to errors and omissions. Property availability is subject to prior booking, sale, or withdrawal without notice.
Each home is privately owned so items and offerings can change from time to time without notice and are not always guaranteed.
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Upon arrival at your rental property, please report any damage or other negative conditions to your rental agent.
Each home is inspected thoroughly following each departure. Any item that is broken or missing on the interior or exterior will be assessed on a case-by-case basis.
The decision of the owner and/or rental agent will be final, and the cost of the damages may be charged to you accordingly.
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Because of our remote location, our rental home’s water systems are typically supplied by a well and served by a septic tank.
Please do not flush disposable napkins, diapers, or anything other than toilet paper down the toilets.
Please use a lined wastebasket for such disposals.
Do not run water unnecessarily. If the power goes out at the home, please Do not flush toilets until power is restored. Thank you!
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Our Adirondack lakes are clean and great for all swimming and water sports although since our homes are at private locations swimming is at your own risk. Please do not leave small children unattended. Swim with a buddy!
WiFi Access
Passwords will be on the refrigerator or the modem WiFi box of our homes.
Parking & Cell Service
Vehicles may be parked on the rental property only. Please do not intrude on neighboring areas or do not park on lawns or septic tanks/wells. Cell service is offered in the area however it can be spotty and is not guaranteed. If cell phones are lacking service it can be due to the amount of people in our small area. Sorry for the inconvenience but enjoy your time unplugged!
Quiet Enjoyment
Please respect everyone’s right to peacefulness. Loud noises and intrusive behavior are not permitted. Evening quiet hours are 10:00 pm to 7 am. Unruly behavior may cause immediate eviction and forfeiture of all monies paid.
Wildlife
The Adirondacks are rich in wildlife. Please respect their natural habitat by not feeding deer, bears, loons, or other animals. While wild animals may seem docile, especially bear, please remember their behavior is unpredictable. Admire their beauty and take photos from a distance and please respect the delicate balance of nature by protecting their safety and yours. Do keep all garbage out of their reach.
Fires
Fires are to be kept under control. Outdoor fires and ashes must be doused with water when you're done with them. Outdoor fires are not permitted unless there is a designated fire pit area for them. Fires made in indoor fireplaces are to be kept small. Do not burn pine in indoor fireplaces or wood stoves. Do not leave fires unattended. Know the location of fire extinguishers. Do not cut down any trees/limbs on the property for firewood. Firewood is not supplied by the owner. Firewood can be purchased in various places throughout the area!
Departure
The following items to be addressed before you leave the home, please:
✓ Pick up inside and outside of the house
✓ Wash and put away dishes
✓ Clean out the refrigerator
✓ Remove all the garbage
✓ If you move any furniture inside or outside, please put it back. (Any extraordinary cleaning or furniture moving that must be done after you depart the premises may result in an additional charge.)
✓ Turn Off all electrical appliances and lights upon departure. Leave the heat on in the winter to at least 55 degrees.
✓ Keys are to be left on the kitchen table and the garbage decal back on the refrigerator. Please do not leave the keys or decals in any other location. Failure to do this may result in a key and or decal charge.
The foregoing information is to maintain the quality of our vacation homes and to make sure your stay is as enjoyable as possible. Naturally, there may be other questions you have or problems that may arise. Please contact your rental agent to discuss any matters.
✓ The town of Old Forge has a garbage pick-up day, so please only set your garbage out on the morning of the pick-up day to prevent wildlife from getting into it.
✓ Garbage pick-up days are listed on the refrigerator of each rental home. All other garbage from your stay must be taken to the transfer station located in Old Forge at 300 McCauley Mountain Road.
✓ Please ensure that all garbage is removed from the home when you leave. There’s a charge of $25.00 per bag for any garbage left behind.
✓ Upon departure, any left over garbage all garbage, inside and outside the home, needs to be removed and put in a recycled manner, place it in clear garbage bags, and take it to the Town of Webb Transfer Station.
✓ There should be a laminated Town of Webb Transfer Station decal on the refrigerator of your rental home, which you can use when you drop off garbage at the Town of Webb Transfer Station.
✓ Remember to return the laminated decal to the refrigerator when you leave, as failing to do so will result in a $100.00 fine. The homeowner only gets one decal for rental guests from the town, so it must be shared.
✓ If the decal is not left by the previous guest, you will need to purchase $2.00 stickers for each bag of garbage at the Tourist Information Center at 3140 St. Rt. 28 in the town of Old Forge. This is a new law, and we don’t have access to replacement decals.
✓ Anyone in the town of Inlet will need to go to the Inlet Transfer Station no permit required, located on Limekiln Road in Inlet.
Important Details Regarding The Garbage Pick Up
